Privacy Policy

Who we are

Boston Iron Grit ("we," "us") operates the gym at 1230 VFW Parkway, West Roxbury, MA 02132 and the website bostonirongrittraining.com. This policy explains what information we collect through this website, how we use it, and the choices you have. Questions can be sent to info@crossfitbostonirongrit.com or 617-637-8900.

Information you give us

When you submit a form on this site we collect the information you enter, which may include:

• Goal review requests: name, email, phone, program interest, goals, and a preferred appointment day and time.
• Contact messages: name, email, phone and your message.
• Live B.I.G. 365 app waitlist and 8-Week Challenge signups: name, email and phone.
• Membership hold or cancellation requests: name, email, dates and reason.

We use this information to respond to you, schedule your visit, and administer your membership. We do not sell your personal information.

Analytics and session recording

This website uses Google Analytics (GA4) to measure how visitors use the site — pages viewed, approximate location, device type and events such as form submissions. It also uses PostHog, a product analytics tool, which includes session recording: PostHog may record how you interact with pages (clicks, scrolling and navigation) to help us improve the site. Form fields containing personal information are masked where supported. These tools set cookies or similar identifiers in your browser.

You can opt out of analytics cookies through your browser settings, browser extensions such as the Google Analytics opt-out add-on, or the "Do Not Track" features of your browser.

Emails and communications

When you submit a form we may email or text you to follow up on your request. Transactional notification emails are delivered through a third-party email provider. We do not enroll you in marketing lists without your consent.

How long we keep information

Form submissions are retained for as long as needed to serve you and for reasonable business record-keeping. You can ask us to delete your information at any time by emailing info@crossfitbostonirongrit.com.

Sharing

We share information only with service providers who help us run the website and the gym (hosting, analytics, email delivery and our class booking platform, ChalkIt Pro), and where required by law. Health-related services offered through Live B.I.G. 365 and the Gold Standard Programs are provided by licensed medical partners under their own privacy practices.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you. Email info@crossfitbostonirongrit.com and we will respond within a reasonable timeframe.

Changes to this policy

We may update this policy from time to time. The date at the top reflects the latest revision.